FAQ

There are internal phones installed in the elevator lobbies on each floor.
Please press the guest service button to call the front desk, and we will prepare a replacement key for you.

Yes, we provide laundry service.
Estimated completion time: Items received by 10:00 AM will be ready for pickup after 6:00 PM the same day.
Note: Closed on Sundays.

Yes, we offer extension cords for loan. Please contact the front desk (guest service button) if needed. Please note that availability is limited.

Yes, LAN cables are provided in the desk drawer in your room.

Early check-in may be possible if the room is ready. Please contact the front desk.
Phone: 06-6633-0030

Depending on availability, early check-in may be possible for an additional fee. Please contact the front desk in advance (by the day before).
Check-in at 12:00 PM: 1/3 of the room rate
Check-in at 9:00 AM: 1/2 of the room rate
Check-in before 9:00 AM: Full one-night room rate
Phone: 06-6633-0030

Yes, breakfast is available. Please visit the 11th-floor restaurant "Hafu" directly on the day of use.

We apologize, but breakfast reservations are not accepted. Please visit the 11th-floor restaurant "Hafu" directly.

The restaurant may be crowded depending on the day. We recommend making a reservation in advance.

Yes, there are six elevators in the building, servicing B1F to 20F. One of them is handicap accessible.

Yes, there is a nursing room and diaper-changing stations on the 2nd floor.
There are two private nursing rooms and three diaper-changing stations.

Yes, the bathroom and toilet are separate. However, the partition door is a full glass door.

There is no dedicated taxi stand or on-site taxi service. However, there is a taxi stand just outside the facility. If you speak to the bell staff on the 1st floor, they can call a taxi to the hotel’s driveway for you.

Please inform the front desk staff on the 11th floor or the bell staff on the 1st floor.
A taxi will be called to the hotel’s driveway, and you can wait in the 1st-floor lobby until it arrives.

Please speak to the front desk staff on the 11th floor or the bell staff on the 1st floor. If you have a taxi ticket or a preferred taxi company, please let us know. Please note that reservation fees as per the taxi company’s regulations will apply.

Yes. A pharmacy for prescription medication is a 2-minute walk away (note: a doctor’s prescription is required for prescription medication). A drugstore selling over-the-counter medications is a 1-minute walk away.

There are numerous restaurants near the hotel where you can enjoy Osaka's local specialties.
For takoyaki, we recommend Takoyaki Doraku Wanaka Sennichimae Main Store. You can savor freshly made takoyaki with a crispy exterior and a soft, melty interior.
For kushikatsu, Ganso Kushikatsu Daruma is a great choice. Established in 1929, this long-standing restaurant is known for its light, crispy batter and signature sauce.
If you're in the mood for okonomiyaki, Fukutaro Main Store is highly popular. Its fluffy batter and generous fillings attract long lines of customers day and night.
For sweets, Rikuro Ojisan’s Shop Namba Main Store is famous for its light and fluffy cheesecake, which is also a popular souvenir among tourists.
All of these establishments are within a 10-minute walk from the hotel.

Yes, there is a FamilyMart on the 1st floor of the hotel.

Yes, umbrellas are available for loan at the front desk on the 11th floor or the information counter on the 1st floor. Please note that availability is limited.